Where Hoarders Can Go For Help

There has recently been a spotlight directed on a dirty little secret hidden behind closed doors. With the popularity of the A&E television show "Hoarders" and The Oprah Winfrey Show's episodes on hoarding, the general public is seeing a phenomenon that professional organizers have long been familiar with: Compulsive Hoarding.

According to the Institute of Living, a mental health facility based in Connecticut that has a program specifically for hoarders, "compulsive hoarding is a common and potentially disabling problem, characterized by the accumulation of excessive clutter to the point that parts of one's home can no longer be used for their intended purpose."

If you have seen some of the hoarding episodes I referenced above, that's putting it mildly. In many cases, the homes of hoarders have become so congested that the hoarders are at risk of losing their children, their pets and even being evicted from what sometimes becomes condemned property.

Contrary to what some people assume, hoarders are not "lazy" or "just messy." The hoarding disorder affects up to 2 million people in the United States and is often accompanied by mental health issues such as ADD, ADHD, chronic disorganization, and obsessive-compulsive disorder to name a few.

While my company, Creative Order, only takes on mild hoarding cases (find the NSGCD clutter hoarding scale here), I have seen almost all ends of the hoarding spectrum. In the more extreme hoarding cases, it is more appropriate for me to refer these clients to professional organizers who have had very specific training on hoarding and chronic disorganization from the National Study Group on Chronic Disorganization (NSGCD).

Here are some sources of help for hoarders and their loved ones:

HELP WITH HOARDING

• National Study Group on Chronic Disorganization- www.nsgcd.org. Find a clutter hoarding scale, a list of organizers who are hoarding experts and have been certified by NSGCD, and answers to lots of frequently asked questions about hoarding
  
• National Association of Professional Organizers. www.napo.net. Find a professional organizer in your ZIP code range. Hoarders should be sure to check the Hoarding box under the Special Populations category when doing your search.
  
• Hartford Hospital's Institute of Living Anxiety Disorders Center. www.harthosp.org/InstituteOfLiving/. Find information about the mental disorders that are often associated with compulsive hoarding along with a quick online self-assessment.
  

SUPPORT GROUPS

• Online Self-Help Support Groups for OCD Hoarders. www.ocfoundation.org
• Children of Hoarders. www.childrenofhoarders.com
• Squalor Survivors. www.squalorsurvivors.com
  

BOOKS

• Buried in Treasures: Help for Compulsive Acquiring, Saving and Hoarding by David F. Tolin, PhD, Randy O. Frost, PhD.
• ADD-Friendly Ways to Organize Your Life by Judith Kolberg & Kathleen Nadeau, PhD
  
• Conquering Chronic Disorganization by Judith Kolberg
  

For lots more resources for hoarders, I invite you to go to professional organizer Geralin Thomas' site at http://metropolitanorganizing.com. Geralin has been featured on A&E's Hoarding show and has compiled an excellent hoarding resource list on her site.

If you or one of your loved ones is a hoarder, please consider seeking professional organizing and mental health assistance before the situation becomes a health and safety issue.

Gift Cards: Use Them or Lose Them

The days immediately following Christmas rank as some of the busiest shopping days of the year. And if you received gift cards in your holiday stocking, it is a good idea to use them sooner rather than later. Here are a few reasons why:

1. Reduced Value. If your state does not have laws protecting the value of the cards, you may find the redeemable amount has been drastically reduced after a few months. Even before the expiration date on the card, some retailers begin charging "account service charges" against the value of the card for each month that the card is unused.

2. Bankrupt Retailers. Unfortunately, a fair number of retailers have recently declared bankruptcy or at least closed their storefronts and transitioned over to internet-only companies. Don't assume you can tuck the card away for a rainy day, especially if the card is for an apparel store where you may prefer to try items on for proper fit.

3. Gift Card Fraud. Be cautious when buying gift cards from the public racks featured in some stores. It has been reported in the news that crooks are copying the card's unique number and PIN number, waiting a few days for the card to be purchased, then calling the telephone number on the card to determine the dollar amount added to the card before they go on their online shopping spree. By the time the recipient gets the card, it's all used up.

To prevent this type of fraud, avoid buying from the miscellaneous cards available on public racks and, instead, buy from the store where the card will be used. Better yet, look for cards that are kept behind the counter. Employee fraud is possible but a lot less likely than the fraud occurring on cards kept in the public kiosks.

4. Lost Cards. I can't tell you how often I find organizing client's gift cards buried in paper piles, in drawers, or in old purses and wallets. In many cases, these cards have long since expired. According to ConsumerReports.org, 27 percent of those who received gift cards in 2006 did not use one or more of them nearly a year later.

I am convinced that main reason people fail to use their valuable gift cards is because the cards simply are not with the person when they need them. I recommend that you either keep the cards locked in your car's glove box or keep them in a special place in your wallet or purse. I have a card-sized change purse that I keep all of my coupons and gift cards in and it lives in my purse all the time. That way, if I happen to be in or near a store, I can easily redeem the card.

Some retailers will even let you register your card on their web site so that you can get a new one if you lose yours. You can also easily check your balance once the card is registered.

Interestingly, the Associated Press reported in an article on December 26th, that fewer people bought gift cards this holiday season and opted, instead, to take advantage of the awesome discounts that were being offered by starving retailers. It will be interesting to see if this trends continues.

You can bet I'll be keeping track of that Natural Body gift card my parents gave me this Christmas! There is an hour-long massage in my near future.